Returns & Exchanges

At Moxi Shop, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all performance apparel and equipment in its original condition. If your order isn't the perfect fit for your athletic needs, we make the exchange and return process fast and effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused items back in their original packaging with all tags attached to ensure your return is processed without delays.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned gear, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.